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General Internet Information

1. What is a Domain Name?
2. What is Hosting?
3. How much does a web site cost?

I'm Ready To Sign Up
4. How do I know which plan is right for me?
5. How long does it take to have a website and email online?
6. What do I need to do?
7. Does design and layout make a difference?
8. Which suffix should I use - .com OR .ie
9. Can you update my site?
10. Do I get site stats?

I've Got My Site

11. How do I know how much space I've used?
12. Can I check my email from a different computer or location?
13. My web page has grown! How do I upgrade my plan?



Q. What is a Domain Name?
A. A domain name is the way that people find you online. www.yourcompany.com would be an example


Q. What is Hosting?
A. Hosting is where your web page is physically located. You pay a monthly or annual "rental" fee for it to be there


Q. How much does a web site cost?
A. A website from Grafton Web Design can be as little as €99 for a one page site and then you can add on only the features you need
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Q. How do I know which plan is right for me?
A. You can start by visiting our Packages page. This shows examples of some of our web sites. When it comes to your site in particular, it will be custom designed to fit your business. We don't use templates so each site fits the personality of the business it's built for


Q. How long does it take to have a website and email online?
A. In most instances, you can have a working website within 5 -7 business days. Some more complex or deep website's may take a little longer but you will be given a time line before any work is even started


Q. What do I need to do?
A. All you need to do is go to our Contact Us page and request an estimate. We have sample web pages and what they would cost at our Packages area.


Q. Does design and layout really matter?
A. Many consumers make a decision on you within 5 seconds of seeing your website. It doesn't matter how great your company is, if you have a confusing site people will be on to your competitions site. Not enough information and they may be weary of your company or business


Q. Which .com OR .ie
A. Many people assume a site is .com so many people will get this ending in order to avoid confusion. However, a .ie suffix tells people you are an Irish company which helps some business's. In many case you can have both suffixes for as little as €20 extra per year. We can also provide .biz, .org, .tv, or .net
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Q Can you Revamp my site?
A. Yes , you may already have hosting from another company but have a tired or out of date site. We can redesign it to better suit your current needs. Just go to the Contact Us page and request a quote.


Q. Do I get site stats?
A. Yes, we offer as an option a full report of who is viewing your site, how often, for how long, and from what part of the world
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Q. How do I now how much space I've used?
A. If you have the Gold or Platinum hosting plans you will receive your usage with your monthly statement. You can also email support@GraftonWebDesign.com at any time no matter which hosting plan you have.


Q. Can I check my email from a different computer or location?
A. Yes, as long as you have a connection to the internet, you can send and receive mail using Web-based messaging. Instructions on how to do that will come with your introduction packet.


Q. My web page has grown! How do I upgrade my plan?
A. No Problem! Just email hosting@GraftonWebDesign.com and we will make sure you get the plan that best suits you. If you have already paid in advance for your current plan, you will only be responsible for the difference.

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